Misuse of the allotted server space, bandwidth are prohibited and penalty will be charge.

Distribution of free email IDs to any person other than the ones related to the website owner or the company automatically gives are prohibited, penalty will be charge to those users

All disputes are subject to Bangalore jurisdiction only.

Misuse of bandwidth will lead a client to be entitled for lesser bandwidth in future or account would be suspended or deleted.

Any illegal activity detected on a website will lead to sealing of the same by us with immediate effect, as per the IT rules laid out by the Indian and International IT Act.

Customers are advised to maintain their own data backups on their home computers or CDs to ensure that they have ready access to their data in case we have a hardware failure. However, such cases are rare in occurrence, but cannot be avoided sometimes. This is why we recommend all our clients to take regular backups for all their important data. You can take your mail backup by forwarding the mail id to other email id and by using outlook of local computer.

For safety reasons, we urge our customers not to divulge the password of their e-mail/hosting/ftp accounts to anyone. In cases where passwords and usernames are to be given to our employees, we suggest to change the password immediately. In every 15 days you have to change your all password for security reason.

In any circumstances money refund is not possible.

Customers should also maintain their payment confirmation details that have been paid to us for activation of the orders. It is also advisable to maintain the backup of our first mail which is sent to you after activation of your order and contains your User ID and password. By using the details provided, we will be able to provide you Technical/Billing support and activation/renew/control panel/reset password facility etc.

Unfortunately if website/server etc will down then we are not responsible for any losses face by client.

If you have made the payment by the payment gateway and the payment gateway company has declared your payment as fraud then your account will be suspended and the domain name will be deleted immediately with out any prior notice. if you are making the payment by offline once again or you are clearing your payment by speaking with payment gateway company then we will reactive the hosting and reregister the domain if the domain name is available. Reregistration and hosting activation will be done after getting the payment confirmation only. With in this time if the domain will registered by any other company then Manashosting will not be liable or responsible for that loses.

For plan details and services provided by Manashosting , please refer to the website as the most valid reference. Any commitment made by our employees over chat/phone/mail or by any other mode, which is not mentioned in our website, will not be abided.

We suggest all our clients to use our 7 days trial before purchasing any package. This will help to avoid post-purchase problems.

Manashosting would like to announce that any one mis-behave or using abuse languages to our employee then we will suspend or delete his/her account without any priority notice, and he will not get any refund and further support from Manashosting any point of time. For this Manashosting is not responsible. Manashosting have full rights to take action against that client/visitor. Client/Visitor has to pay Rs.5000/- fine or penalty for each abuse word.

If you have taken any free domain from us with any package, then at the time of changing the server from Manashosting, you need pay the domain price extra. If you are hosting your domain in any other server with out informing to our billing team by raising a ticket then you must have to pay 5 times more of the domain price.

Please take the back up of all your data before changing Name Server (DNS) of your Domain. We will delete all your data automatically if you will change your Name Sever. To reduce server burden we will delete all data of the Domain which name server is not pointing to our server. So Manashosting will not responsible for any loss of data if you changed Name Server of your Domain for single time also.

If any client is not using the hosting service from Manashosting, it is mandatory for the client to send the cancellation request in company latter head to billing department by post or courier. Failing with the same Manashosting will be charging the renewal amount every year.

If any client knowingly and intentionally misusing the manpower, resources of company or time of any support employee of Manashosting then the client has to pay fine of Rs 99/- per minute with late fee of 500/- per month. The same rule is applicable even if the problem from client side is there and Client is wasting unnecessary time of our employee.

If you need SLA then you have to go for indivisual dedicated server products.

If you are uploading audio and video file and heavy size file then you have to pay penalty per MB Rs 500 per month.

All issue will be respond on the basis of Que. If you need first respond then place a order for Assign an Account Exec as a add-on product.

As per the website content and Package mentioned in the Manashosting website, at the time of order placed, if any client is using more than the specified limit in his package for his domain then the client is entitled to pay the fine of TEN times more of the amount which is mentioned in the extra resource page: http://www.manashosting.com/more_resources.html with late fee of 15% of high usage price per month. Before using high resources, you have to upgrade your package. After used more resources, you cannot change or upgrade the package. First you have to clear all your old dues of over usage / renewal and then you can change the package. After the expiry of your domain, if you did not renew your package from us or you moved your website from Manashosting then also you have to pay the fee of high resources used with last pending fee if any.

Late fee is minimum Rs.500/- per month for delay payment or 15% of sum amount per month, if the product price is more than 5000/-

Manashosting is not using any incoming E-Mail ID for Billing, Technical Support, Renew, Refund, Complain or any other issue. So if any one contacting us by mail then Manashosting is not responsible to give reply. For any type of issue please raise a ticket from www.manashosting.co.in.