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Misuse of the allotted server space, bandwidth etc. By the client will lead to reduction in the space and facility given .
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Distribution of free email IDs to any person other than the ones related to the website owner or the company automatically gives Manashosting the rights to decrease the number of email IDs provided.
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Incase of misuse of allotted email ID space, we will have the rights to diminish the space provided for one email ID.
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All disputes are subject to Bangalore jurisdiction only.
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Misuse of bandwidth will lead a client to be entitled for lesser bandwidth in future or account would be suspended.
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Any illegal activity detected on a website will lead to sealing of the same by us with immediate effect, as per the IT rules laid out by the Indian and International IT Act. |
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Intentionally tampering (Hacking or sending virus) of our server by a client will see the account suspended.
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Customers are advised to maintain data backups on their home computers or CDs to ensure that they have ready access to their data in case we have a hardware failure. However, such cases are rare in occurrence, but cannot be avoided sometimes. This is why we recommend all our clients to take regular backups for all their important e-mails and data by forwarding mails to other domain email IDs or by using Outlook. |
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For safety reasons, we urge our customers not to divulge the password of their e-mail/hosting/ftp accounts to anyone. In cases where passwords and usernames are to be given to our employees, we suggest to change the password immediately. In every 15 days you have to change your all password for security reason. |
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There is no provision of refund in Manashosting for any
products under any circumstances. |
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In any circumstances money refund is not possible. |
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Customers should also maintain their payment confirmation details that have been paid to us for activation of the orders. It is also advisable to maintain the backup of our first mail which is sent to you after activation of your order and contains your User ID and password. By using the details provided, we will be able to provide you Technical/Billing support and activation/renew/control panel/reset password facility etc.
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Hereby we would like to update that we have stopped all
kinds of instant order activation of hosting and
instant registration of domains. We have taken this
step due to various fraud and hacking activities are going
on in cyber world. Please ignore such type of wordings if
it is mentioned in any WebPages in our website. We have to
check manually the payment, domain's availability and all
the credentials of the client to activate any order or
register any domain. The order activation and domain
registration will or might take little more time due to
all kinds verifications and manual checking of the date
provided by the client for the same. We hope you can
understand the emergency and criticality of the cyber law
and will co-operate us to the maximum level. |
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Unfortunately if website/server etc will down then we are not responsible for any losses face by client.
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If you have
made the payment by the payment gateway and the payment
gateway company has declared your payment as fraud then your
account will be suspended and the domain name will be deleted
immediately with out any prior notice. if you are making the
payment by offline once again or you are clearing your payment
by speaking with payment gateway company then we will reactive
the hosting and reregister the domain if the domain name is
available. Reregistration and hosting activation will be done
after getting the payment confirmation only. With in this time
if the domain will registered by any other company then
Manashosting will not be liable or responsible for that loses. |
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For plan details and services provided by Manashosting , please refer to the website as the most valid reference. Any commitment made by our employees over chat/phone/mail or by any other mode, which is not mentioned in our website, will not be abided. |
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We suggest all our clients to use our 7 days trial before purchasing any package. This will help to avoid post-purchase problems.
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Manashosting
would like to announce that any one mis-behave or using abuse
languages to our employee then we will suspend his/her account
without any priority notice, and he will not get any refund
and further support from Manashosting
any point of time. For this Manashosting is not responsible. Manashosting
have full rights to take action against that client/visitor.
Client/Visitor has to pay Rs.5000/- fine or penalty for each
abuse word. |
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If you have taken any free domain from us with any
package, then at the time of changing the server from
Manashosting, you need pay the domain price extra. If you
are hosting your domain in any other server with out
informing to our billing team by raising a ticket then you
must have to pay 5 times more of the domain price. |
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Please take
the back up of all your data before changing Name Server (DNS)
of your Domain. We will delete all your data automatically if
you will change your Name Sever. To reduce server burden we
will delete all data of the Domain which name server is not
pointing to our server. So Manashosting
will not responsible for any loss of data if you changed Name
Server of your Domain for single time also. |
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If any client
is not using the hosting service from Manashosting,
it is mandatory for the client to send the cancellation
request to billing department by raising the ticket. Failing
with the same Manashosting
will be charging the renewal amount every year. |
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Hereby we would like to update that Manashosting will not
be responsible if any one else book the domain globally
within the period of order activation. If any domain gets
registered else where globally
with in that period and payment is done you can avail
other domain name. There will not be any refund for the
same. It is the sole responsibility of the customer and
not Manashosting. |
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If any client
knowingly and intentionally misusing the manpower,
resources of company or time of any support employee of
Manashosting then the client has to pay fine of Rs 99/-
per minute with late fee of 500/- per month. The same rule
is applicable even if the problem from client side is
there and Client is wasting unnecessary time of our
employee. |
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We will not be responsible if any one registers the domain
within the period of order activation. So you can provide
other domain names with proper extensions to register
while raising ticket if your provided domain got
registered by any 3rd party before the order activation by
billing dept. |
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As per the
website content and Package mentioned in the Manashosting
website, at the time of order placed, if any client is
using more than the specified limit in his package for his
domain then the client is entitled to pay the fine of TEN
times more of the amount which is mentioned in the extra
resource page: http://www.manashosting.com/more_resources.html
with late fee of 15% of high usage price per month. Before
using high resources, you have to upgrade your package.
After used more resources, you cannot change or upgrade
the package. First you have to clear all your old dues of
over usage / renewal and then you can change the package.
After the expiry of your domain, if you did not renew your
package from us or you moved your website from
Manashosting then also you have to pay the fee of high
resources used with last pending fee if any. |
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Late fee is
Rs.500/- per month for delay payment. |
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Manashosting
is not using any E-Mail ID for Billing, Technical Support,
Renew, Refund, Complain or any other issue. So if any one
contacting us by mail then Manashosting is not responsible to
give reply. For any type of issue please raise a ticket from
www.manashosting.co.in.
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