Terms and Conditions | Web Host Domain Hosting India | Manashosting review | about manashosting | Webhosting India | Webhosting Bangalore | hosting India | Hosting Bangalore | Manashosting | Manas Hosting | Manashosting Company |jurisdiction bangalore terms and conditions hosting

Manashosting is a leading service provider in the IT industry, providing the best of facilities at competitive market rates. However, recent detection of misuse of our services have compelled us to take action against the violating clients and also lay down a few terms and conditions.

We own the sole rights to discontinue the services or deny access to anyone who fails to comply with the rules implemented by us, without any warning or prior notice. The payments received from the violating parties in such cases are also non-refundable.

The Terms and Conditions to be followed have been listed below:

Shared hosting promos provided to the customers of Manashosting are on dual promo basis. In these promos customer actually pay for a limited period (months) of the total validy of the package and the rest of the years are provided free of cost.

Misuse of the allotted server space, bandwidth are prohibited and penalty will be charge.

Distribution of free email IDs to any person other than the ones related to the website owner or the company automatically gives are prohibited, penalty will be charge to those users

In case of misuse of allotted email ID space, we will have the rights to diminish the space provided for one email ID.

All disputes are subject to Bangalore jurisdiction only.

Misuse of bandwidth will lead a client to be entitled for lesser bandwidth in future or account would be suspended or deleted.

Any illegal activity detected on a website will lead to sealing of the same by us with immediate effect, as per the IT rules laid out by the Indian and International IT Act.

Intentionally tampering (Hacking or sending virus) of our server by a client will see the account suspended.

Customers are advised to maintain their own data backups on their home computers or CDs to ensure that they have ready access to their data in case we have a hardware failure. However, such cases are rare in occurrence, but cannot be avoided sometimes. This is why we recommend all our clients to take regular backups for all their important data. You can take your mail backup by forwarding the mail id to other email id and by using outlook of local computer.

For safety reasons, we urge our customers not to divulge the password of their e-mail/ hosting/ ftp accounts to anyone. In cases where passwords and usernames are to be given to our employees, we suggest to change the password immediately. In every 15 days you have to change your all password for security reason.

There is no provision of refund in Manashosting for any products under any circumstances.

In any circumstances money refund is not possible.

Customers should also maintain their payment confirmation details that have been paid to us for activation of the orders. It is also advisable to maintain the backup of our first mail which is sent to you after activation of your order and contains your User ID and password. By using the details provided, we will be able to provide you Technical/ Billing support and activation/ renew/ control panel/ reset password facility etc.

Hereby we would like to update that we have stopped all kinds of instant order activation of hosting and instant registration of domains. We have taken this step due to various fraud and hacking activities are going on in cyber world. Please ignore such type of wordings if it is mentioned in any Web Pages in our website. We have to check manually the payment, domain's availability and all the credentials of the client to activate any order or register any domain. The order activation and domain registration will or might take little more time due to all kinds' verifications and manual checking of the date provided by the client for the same. We hope you can understand the emergency and criticality of the cyber law and will co-operate us to the maximum level.

Unfortunately if website/server etc will down then we are not responsible for any losses face by client.

If you have made the payment by the payment gateway and the payment gateway company has declared your payment as fraud then your account will be suspended and the domain name will be deleted immediately without any prior notice. If you are making the payment by offline once again or you are clearing your payment by speaking with payment gateway company then we will reactive the hosting and reregister the domain if the domain name is available. Registration and hosting activation will be done after getting the payment confirmation only. Within this time if the domain will register by any other company then Manashosting will not be liable or responsible for that loses.

For plan details and services provided by Manashosting, please refer to the website as the most valid reference. Any commitment made by our employees over chat/phone/mail or by any other mode, which is not mentioned in our website, will not be abided.

We suggest all our clients to use our 7 days trial before purchasing any package. This will help to avoid post-purchase problems.

Manashosting would like to announce that any one misbehave or using abuse languages to our employee then we will suspend or delete his/ her account without any priority notice, and he will not get any refund and further support from Manashosting any point of time. For this Manashosting is not responsible. Manashosting have full rights to take action against that client/ visitor. Client/ Visitor has to pay 5000/- fine or penalty for each abuse word.

If you have taken any free domain from us with any package, then at the time of changing the server from Manashosting, you need pay the domain price extra. If you are hosting your domain in any other server without informing to our billing team by raising a ticket then you must have to pay 5 times more of the domain price.

Please take the back up of all your data before changing Name Server (DNS) of your Domain. We will delete all your data automatically if you will change your Name Sever. To reduce server burden we will delete all data of the Domain which name server is not pointing to our server. So Manashosting will not responsible for any loss of data if you changed Name Server of your Domain for single time also.

If any client is not using the hosting service from Manashosting, it is mandatory for the client to send the cancellation request in company latter head to billing department by post or courier. Failing with the same Manashosting will be charging the renewal amount every year.

Hereby we would like to update that Manashosting will not be responsible if anyone else book the domain globally within the period of order activation. If any domain gets registered elsewhere globally With in that period and payment is done you can avail other domain name. There will not be any refund for the same. It is the sole responsibility of the customer and not Manashosting and if once order is activated then payment can’t be refund under any circumstance.

The backup maintained is for internal use only and not meant for selling to the customers.

If manashosting is not having customers correct contact detail and phone number then manashosting is having full rights to suspend and delete the account without any intimation.

Before any order activation manashosting is having full rights to verify the clients.

Any issue which is not related to server and can be solved by the customer himself then it will be charge 99/- per minute if it's handling by manashosting.

If any client knowingly and intentionally misusing the manpower, resources of company or time of any support employee of Manashosting then the client has to pay fine of 99/- per minute with late fee of 500/- per month. The same rule is applicable even if the problem from client side is there and Client is wasting unnecessary time of our employee.

If you need SLA then you have to go for individual dedicated server products.

If you are uploading audio and video file and heavy size file then you have to pay penalty per MB 500 per month.

All issue will be respond on the basis of Que. If you need first respond then place a order for Assign an Account Exec as a add-on product.

As per the website content and Package mentioned in the Manashosting website, at the time of order placed, if any client is using more than the specified limit in his package for his domain then the client is entitled to pay the fine of TEN times more of the amount which is mentioned in the extra resource page: http://www.manashosting.com/more_resources.html with late fee of 15% of high usage price per month. Before using high resources, you have to upgrade your package. After used more resources, you cannot change or upgrade the package. First you have to clear all your old dues of over usage/ renewal and then you can change the package. After the expiry of your domain, if you did not renew your package from us or you moved your website from Manashosting then also you have to pay the fee of high resources used with last pending fee if any.

Late fee is minimum 500/- per month for delay payment or 15% of sum amount per month, if the product price is more than 5000/-

Manashosting is not using any incoming E-Mail ID for Billing, Technical Support, Renew, Refund, Complain or any other issue. So if any one contacting us by mail then Manashosting is not responsible to give reply. For any type of issue please raise a ticket from www.manashosting.co.in.

Spamming, copyright infringement, Illegal contents are strictly prohibited. If found violating a charge of 50,000 will be levied as penalty.

At any circumstances if your contact details do not match with who.is records, website contact address and the details provided in the billing software the same would be considered as reselling and we have all rights to suspend /delete your account without any prior notice

Abuse of SMTP Mail Server:
If any of the email id will be misuse the mail server then we will suspended or delete his hosting account.
By using Hosting Service Customer(s) agrees to comply with this Acceptable Use Policy and to remain responsible for its users. Manashosting reserves the right to change or modify the terms of the AUP at any time, effective when posted on Manashosting’s web site. Customer's use of the hosting Service after changes to the AUP are posted shall constitute acceptance of any changed or additional terms.

Prohibited Activities
General Prohibitions: Manashosting prohibits use of the hosting Services in any way that is unlawful, harmful to or interferes with use of Manashosting’s network or systems, or the network of any other provider, interferes with the use or enjoyment of services received by others, infringes intellectual property rights, results in the publication of threatening or offensive material, or constitutes Spam/E-mail, a security risk or a violation of privacy.
Unlawful Activities: Hosting Services shall not be used in connection with any criminal, civil or administrative violation of any applicable local, state, national or international law, treaty, court order, ordinance, regulation or administrative rule.
Violation of Intellectual Property Rights: Any activity that infringes, misappropriates or otherwise violates the intellectual property rights or privacy or publicity rights of Manashosting or any individual, group or entity, including but not limited to any rights protected by any copyright, patent, trademark laws, trade secret, trade dress, right of privacy, right of publicity, moral rights or other intellectual property right now known or later recognized by statute, judicial decision or regulation.
Threatening Material or Content: Hosting Services shall not be used to host, post, transmit, or re-transmit any content or material (or to create a domain name or operate from a domain name), that harasses, or threatens the health or safety of others. If the content is determined by Manashosting to be obscene, indecent, hateful, malicious, racist, defamatory, fraudulent, libelous, treasonous, excessively violent or promoting the use of violence or otherwise harmful to others.
Spam/E-mail Abuse: Violation of the CAN-SPAM Act of 2003, or any other applicable law regulating e-mail services, constitutes a violation of this AUP.
AUP Enforcement and Notice:
Customer's failure to observe the guidelines set forth in this AUP may result in Manashosting taking actions anywhere from a warning to a suspension or termination of Customer's hosting Services. When feasible, Manashosting may provide Customer with a notice of an AUP violation via e-mail or otherwise allowing the Customer to promptly correct such violation.
Manashosting reserves the right, however, to act immediately and without notice to suspend or terminate affected or cause harm to or interfere with the integrity or normal operations of Manashosting’s servers, violate any applicable law, rule or regulation, or otherwise present an imminent risk of harm to the servers or Manashosting’s Customers.

Network security:

In case of any tampering done to our network security, we will take an immediate action against the respective hosting account. Unsolicited commercial advertisements (spam) are not allowed in e-mail IDs and may result in cancellation of the account.

Abuse of Traffic:

If any customer violates the company's policies in site transfer or misuse of bandwidth is preheated, Manashosting can decrease its allotted Traffic quota or suspended his account without any prior notice.

Abuse of Space:
As per our policies, at least 90% of your web pages (HTML) must be "Linked" with files (.GIF, .JPEG, etc.) which are stored in our server. Web space must not be used by your visitor for free upload, download heavy size file. Web sites containing a large number of unlinked files or using server space for data storing propose are subject to deletion of files otherwise we will cancellation the account without prior notice.

Customers can not run IRC, boots or clients on servers. Customers are also prohibited from running Bulk Emailing, Unsolicited Emailing, Newsgroup Spamming, Pornographic Content, Illegal Content, Copyright Infringement, Trademark Infringement, Warez, Cracks, and Software Serial Numbers.

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