Key Account Manager
With this package we provide 3 Key Accounts Manager to handle and manage your account throughout the validity of your package (in this case, for one year). These managers are from different departments which are very essential for any customer to host and operate a high configured website. Our key accounts managers are from Technical, Customer service and CRM departments. Our key accounts managers will handle and maintain your hosting right from checking the resources, usage, speed, up-time, website statistics and also will coordinate with the respective departments to fix the issues even before it would reach to your websites. Our Key Accounts Managers' will closely monitor your site 24/7/365 days with multiple software, tools and hardware to make sure that your site gets maximum uptime, maximum speed at the same time with maximum care and protection. Our Key Accounts Managers will also be updating your hosting plan with the latest technology available in the hosting industry which a normal website owner will not know. Our key accounts managers will be working close with you and provide you all the updates about the server on a daily basis by making outgoing calls, emails and sms to keep you up to date on all the latest as well as the resolutions that have been made. Our key accounts managers will also give you the insight about the latest and what's new in hosting industry which will help you to know what best is available in the hosting industry and how it can be useful for your website. Our key accounts managers will provide you required recommendations as and when your site needs and help you upgrade your site to be competitive in this competitive world. Our key accounts managers will help you facilitate all the required amenities for you to be satisfied with your hosting plan at the same time your visitors and business partners would appreciate their experience when visiting your website. Our key accounts managers will also take special care of your site from all possible threats which occur online and provide a special protection to your data as well as your website using latest and high-end encrypted codlings when you choose to use our Matrix Hosting Package.
If you have any questions related to the technicality of the product or need assistance with the product that you are interested in please fill the below form, our manager would revert to you and clarify your queries.